Support

TesseraLoom — Mosaic Memory Game

Welcome to TesseraLoom support. Most questions are answered in the FAQ below. If you need further help, use the contact form at the bottom.

Frequently Asked Questions

How do I play Relay mode?

Watch the sequence of highlighted tiles carefully, then tap them in the same order. Each successful round adds one more tile to the sequence. You have three attempts per round.

How do I play Weave mode?

Flip cards to find matching pairs - each geometric motif is paired with its name. Try to find all pairs in as few moves as possible.

How do I unlock more Archive motifs?

Complete rounds in either Relay or Weave mode. Each completed round unlocks one new motif in the Archive, up to all 12 available motifs.

How do I reset my progress?

Go to the Studio section and press-hold the Reset progress button for 1.5 seconds until it fills completely. This will clear all game data from your device.

Is the game free?

Yes, TesseraLoom is completely free. There are no in-app purchases, no subscriptions, and no advertising.

Does the game need an internet connection?

No. TesseraLoom works entirely offline. No account or internet connection is ever required.

Where is my progress saved?

Your progress is saved locally on your device. It is not backed up to iCloud or any external server. If you delete the app, your progress will be lost.

Still need help?

Send an email to teresaedwards1942@gmail.com and we will get back to you as soon as possible.